Using a Thermal Printer for UPS Shipping and Return Labels

Compatible Thermal Printer Models

Ups.com (including CampusShip) is compatible with most thermal label printers that will print 4" x 6" labels. Standard desktop laser and inkjet printers are also supported.

Worldship is compatible with most thermal label printers that will print 4" x 6" and 4" x 8" labels, as well as standard desktop laser and inkjet printers. Follow the documentation that comes with the printer to install the correct driver and for setup instructions.

UPS-provided printer drivers for Bixolon and Zebra can be found below.

Label printers are available for purchase through the UPS Digital Connections Program for qualified customers (US only).

Label printers are also available to rent from UPS by calling the UPS Customer Service Center at 1–800–742–5877.

How to Set Up Your UPS Thermal Label Printer

Before setting up your thermal printer, make sure your printer is supported for UPS shipping in the compatible printers list above.

For Chrome, Safari, Edge and other supported browsers:

• Install the UPS thermal printer driver from the list of drivers below or from the manufacturer's website.
• Install the UPS Thermal Printing App.
• Install your thermal printer.
• When printing a label, select your printer and ensure pop-ups are not blocked.

Note: To run the UPS Thermal Printer App, you'll need to have a current version of Java. You can check your version at https://www.java.com.