Person is looking at their U-P-S My Choice account on their tablet.

Change a Delivery

Redirect a package you sent, change an incoming delivery or correct your address.

Change with UPS My Choice

Don’t have UPS My Choice? Sign up.

Change a UPS Delivery You're Receiving

You've got options. Make a delivery change to a package by logging in and using UPS My Choice® or make a change as a guest.

UPS My Choice Dashboard

Change With UPS My Choice

Open your dashboard, select your package and choose "Change My Delivery".

View Dashboard
Delivery Change

Continue as a Guest

Track your package and select "Change My Delivery" to request a one-time passcode sent to your email.

Track Your Package

Change a UPS Shipment You’ve Sent

With UPS Delivery Intercept®, you can request changes for a package you sent before we make the first delivery attempt.

  • Request the package be returned to you or redirect the package to another address.

  • Redirect the package to another address.

  • Reschedule the delivery for another day.

Change a ShipmentLearn More

Note: A UPS intercept request can be canceled or changed before it’s been completed. Fees may apply for all types of requests, however, you’ll only be charged if the request is completed.

Correct Your Delivery Address

If there was an unsuccessful delivery attempt, you can make small adjustments or add necessary details to your address.

  • Track Your Package

    Enter your UPS tracking number.

  • Click “Correct my Address”

    This appears in the yellow bar at the top of the page. If this is unavailable, you’ll need to contact the sender.

  • Make Your Corrections

    Edit the zip code, add an apartment number or make other adjustments.

Track Now

Note:

Based on package contents delivery change restrictions may apply.

Can I Put a Hold on My UPS Deliveries?

There are a few different ways to to request a hold on your deliveries using UPS My Choice.

Person is outside using their cellphone to sign into U-P-S.com , in order to hold a delivery.
  • We can hold onto your package and deliver it once you're back in town.
  • Request we leave your package with a neighbor.
  • Reroute your package to another address, in certain cases.
  • Hold a package for pick up at a UPS location.

Hold a DeliveryManage Preferences

FAQ