How To Avoid Shipping Charge Corrections

When calculating your shipping rates, consider Dimensional Weight if your package has a large size-to-weight ratio.

WorldShip^® Users
Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your WorldShip shipping system.

When calculating your shipping rates, consider Dimensional Weight if your package has a large size-to-weight ratio.

Your WorldShip system will automatically calculate Dimensional Weight, if applicable, when you enter the correct dimensions on the "Details" tab.

You may also pre-populate the shipping system so your package types will be saved for future shipments by following these steps:

1. Select "Package Type Editor" from the "Tools" menu.
2. Name the package type (Box 1, Box 2, etc.).
3. Enter the dimensions of the package and select "Add" to save it to the list of stored entries.
4. Next time you ship, select the appropriate package type from the "Package Type" drop-down menu on the "Service" tab.

Learn How to Avoid Dimensional Weight Correction Charges with WorldShip.

UPS.com and UPS CampusShip^® Users
Avoid Dimensional Weight shipping charge corrections by indicating correct package dimensions in your UPS Internet Shipping system:

• After entering address information, enter the actual weight and package dimensions in section 3: “What are you Shipping?”
• Enter remaining shipment information, select “Review Shipment Details”, then “Next”, if Dimensional Weight applies, it will be automatically calculated and displayed as the “Billable Weight” on the preview screen.

Check Size and Weight

An Additional Handling charge may apply if your shipment requires special handling as stated in our UPS Terms and Conditions of Service/Carriage. Those criteria include:

• A package with the longest side exceeding 48 inches or second-longest side exceeding 30 inches.
• A shipment where the average weight per package is greater than 50 pounds or packages over 50 pounds with the weight not specified on the source document or the UPS automated shipping system used.
• A package that is not fully encased in corrugated cardboard. Any cylindrical-like item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shipping container.

WorldShip Users
Avoid Additional Handling shipping charge corrections by indicating “Additional Handling” in your WorldShip shipping system or by entering correct package dimensions.

By entering the correct package dimensions in the “Details” tab, Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 50 pounds, Additional Handling will be applied automatically.

You may also manually select “Additional Handling” by following these steps:

1. Go to the "Options" tab.
2. Select "Additional Handling" in the "Package Options" section when creating a new shipment. 

UPS CampusShip Users
Avoid Additional Handling shipping charge corrections by indicating “Additional Handling” in your CampusShip shipping system or by entering correct package dimensions.

An Additional Handling charge may apply if your shipment requires special handling as stated in our UPS Terms and Conditions of Service/Carriage. Those criteria include:

Select the Add Shipping Options button and enter correct package dimensions in the “Package Information” section. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 50 pounds, Additional Handling will be applied automatically.

You may also manually select “Additional Handling” by following these steps:

1. Select the "Add Shipping Options" button.
2. Select the box for "Additional Handling" in the "Package Information" section when creating a new shipment. 

UPS.com Users
Avoid Additional Handling shipping charge corrections by indicating “Additional Handling” in your UPS Internet Shipping system or by entering correct package dimensions.

After entering address information, enter correct package dimensions. Additional Handling will be automatically calculated for packages with the longest side exceeding 48 inches or the second longest side exceeding 30 inches. For packages with an actual weight of more than 50 pounds, Additional Handling will be applied automatically.

You may also manually select the checkbox for Additional Handling in the “What are you shipping?” section after entering your address information.

A Residential Delivery is delivery to a location that is a home or a home-based business in a residential area, such as a neighborhood.

UPS shipping systems, such as shipping on UPS.com, UPS CampusShip and UPS WorldShip provide residential/commercial address classification technology, if the shipment is being made to an established UPS delivery address. However, you can avoid Residential Delivery shipping charge corrections by selecting “Residential Address” when adding a new address or updating an existing address in the address book of your shipping system.

If shipping via UPS WorldShip, users can following the steps below to automatically perform address classification every time an address is entered:

1. In the “Tools” tab, open the “System Preferences” menu
2. Select “Miscellaneous”
3. Place a checkmark to select the “Classify Ship To Address as Residential or Commercial” option

If you need further assistance setting up changes to UPS WorldShip to perform address classification of your UPS shipments, please contact the UPS WorldShip support line at 1-888-553-1118.

Incorrect Weight shipping charge corrections occur when the weight of a package is different than the weight indicated at the time of shipping.

To avoid Incorrect Weight shipping charge corrections, use any standard scale and round up any fraction of a pound to the next full pound when entering the package weight in your shipping system.

UPS has established specific weight and size limits for the packages sent through our small package delivery network. The limits below only pertain to individual packages. There are no limits to the total weight of your shipment or the total number of packages in your shipment.

• Packages can be up to 150 pounds.
• Packages can be up to 165 inches in length and girth combined.
• Packages can be up to 108 inches in length.
• Packages with a large size-to-weight ratio require special pricing and dimensional weight calculations.

These limits apply to most packages and destinations, but there are some variances because of different local restrictions in some countries. Packages that exceed UPS weight and size limits above are subject to an Over Maximum Limits charge.

For more information on international restrictions, including size and weight, view our Import/Export tool.

In order to determine whether your package meets the criteria above, view more information on how to properly measure your UPS package.

UPS has established specific weight and size limits for the packages sent through our small package delivery network. The limits below only pertain to individual packages. There are no limits to the total weight of your shipment or the total number of packages in your shipment.

For domestic shipments, a package is considered a "Large Package" when its length (longest side of the package) plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches or its length exceeds 96 inches.

For international shipments, a package is considered a "Large Package" when its length (longest side of the package) plus girth [(2 x width) + (2 x height)] combined exceeds 130 inches.

With the exception of UPS Ground with Freight Pricing packages, Large Packages are subject to a minimum billable weight of 90 pounds (40 kgs).

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

To see the charges billed with the original freight charges enter the packages dimensions at the time of shipping.