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You can redirect or reschedule packages* by yourself when you log in to UPS.com and enable UPS My Choice®.
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*Sometimes, shippers restrict change delivery options based on package contents.
If you have an account, log in to UPS.com and open your My Choice dashboard.
Click on “Delivery Options.” If you don’t see “Delivery Options,” the shipper has restricted this option.
Reroute your package to a different location or change the delivery date.
*Sometimes, shippers restrict change delivery options based on package contents.
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Some shippers restrict the ability to change your delivery.
You can request delivery changes online through your shipping history and the tracking page, WorldShip®, UPS CampusShip®, or Quantum View®. Both you and the receiver can use the package’s tracking number to check the status of the intercept request.
Becoming a UPS My Choice member is free and gives you greater control over when and where your shipments will be delivered. Members have the option to have deliveries brought to a different address, be delivered on a different day or pick up deliveries at a UPS location, as well as tell your UPS driver where to leave packages when you aren't home.
We’ve got you covered. Get shipping help.