No matter which UPS shipping system you use, voiding an unshipped package is easy. To learn more about voiding a shipment, please select your UPS shipping system or topic below.
Log In To Get StartedNeed a user name? Sign up.
Within 90 days of creating your shipping label on UPS.com, you can void your shipment. Shipments can only be voided if they were created or billed using a UPS shipping account number.
If more than 90 days have passed since you created your label, you must contact UPS to request a void. A void will not be processed after 180 days.
The account number associated with the package you want to void must be an account in your UPS.com profile. Where applicable, packages that are created using a payment card such as a debit or credit card are not eligible for voiding through the Void a Shipment tool. (The tracking numbers for these packages will have a "T" or "G" in the first eight characters.) Under these conditions, please contact UPS.
Within 90 days of creating your UPS CampusShip label, you can void your shipment through CampusShip Shipping History.
Remember, if it’s been at least 90 days after the UPS CampusShip label was created, please contact UPS to request a void. A void will not be processed after 180 days.
