See what options you have to reroute, hold or cancel the delivery on your parcel so we can deliver it when and where you need it.
You can reroute or reschedule parcels* online when you create a UPS.com profile and enable UPS My Choice®.
Log in to UPS.com to view your My Choice dashboard.
Click on ‘Delivery Options’. If you can’t see ‘Delivery Options’, the shipper has restricted this option.
Reroute your parcel to a different location or change the delivery date.
When you sign in to UPS.com, you can use UPS My Choice to request a hold on your deliveries in a few different ways: