Using a Thermal Printer for UPS Shipping

Compatible Thermal Printer Models

Ups.com (including CampusShip) is compatible with most thermal label printers that will print 4" x 6" labels. Standard desktop laser and inkjet printers are also supported.

Worldship is compatible with most thermal label printers that will print 4" x 6" and 4" x 8" labels, as well as standard desktop laser and inkjet printers. Follow the documentation that comes with the printer to install the correct driver and for setup instructions.

UPS-provided printer drivers for Bixolon and Zebra can be found below.

To inquire about printer rental, reach out to your account executive or see the UPS Support Page for other support options. Note, printer rental may not be available in every country.

Setting Up Your Thermal Printer

Before setting up your thermal printer, make sure that your printer is supported for UPS shipping using the compatible printers list above.

For Chrome, Safari, Edge and other supported browsers:

• Install the UPS thermal printer driver from the list of drivers below or from the manufacturer's website.
• Install the UPS Thermal Printing app.
• Install your thermal printer.
• When printing a label, select your printer and ensure that pop-ups are not blocked.

Note: To run the UPS Thermal Printer App, you'll need to have a current version of Java. You can check your version at https://www.java.com.