Using a Thermal Printer for UPS Shipping

You can use several makes and models of thermal printer to conveniently print shipping labels on your own time.

Compatible Thermal Printer Models

Ups.com (including CampusShip) is compatible with most thermal label printers that will print 4" x 6" labels. Standard desktop laser and inkjet printers are also supported.

Worldship is compatible with most thermal label printers that will print 4" x 6" and 4" x 8" labels, as well as standard desktop laser and inkjet printers. Follow the documentation that comes with the printer to install the correct driver and for setup instructions.

UPS-provided printer drivers for Bixolon and Zebra can be found below.

To inquire about printer rental, reach out to your account executive or see the UPS Support Page for other support options. Note, printer rental may not be available in every country.

WorldShip Help with Label Printers

Bixolon Printer Installation Guide

Download PDFOpen the link in a new window

Install a Thermal Label Printer

Download PDFOpen the link in a new window

Set the Label Stock Configuration

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Troubleshoot the Thermal Printer

Download PDFOpen the link in a new window

Setting Up Your Thermal Printer

Before setting up your thermal printer, make sure that your printer is supported for UPS shipping using the compatible printers list above.

For Chrome, Safari, Edge and other supported browsers:

  • Install the UPS thermal printer driver from the list of drivers below or from the manufacturer's website.
  • Install the UPS Thermal Printing app.
  • Install your thermal printer.
  • When printing a label, select your printer and ensure that pop-ups are not blocked.

Note: To run the UPS Thermal Printer App, you'll need to have a current version of Java. You can check your version at https://www.java.com.

Thermal Printer Driver Installation Guides

The following guides will give you a step-by-step breakdown of how to install your UPS thermal printer driver.

Download Your UPS Thermal Printer Driver

Download Tool
File Name Size Download
Zebra 11.3 MB Download
Bixolon for Windows 8 MB Download
Bixolon for Mac 3.6 MB Download

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