Can I choose the time of day I want my parcel delivered?

The exact time cannot be chosen, but if you are a UPS My Choice member, you will receive a delivery window estimate.

How can I see my past and incoming parcels?

All UPS My Choice members can see UPS parcels from the past four months, as well as parcels scheduled for delivery, in a convenient calendar view. If you have more than one address associated with your membership, the calendar will show deliveries going to those addresses as well. You can add addresses to your membership at any time in your UPS My Choice preferences.

Can you hold my parcels while I’m away?

Yes, if you're a UPS My Choice member, UPS Access Point locations can hold your parcel for up to ten calendar days at no additional charge. Customer centres can hold your parcel for up to five working days. If it's more convenient, you can also leave your parcel with a neighbour, or in some instances, send to another address. All of these arrangements can be made from UPS My Choice delivery notifications or your Delivery Planner. Depending on the final location, transportation fees may apply.

View All Shipments with UPS My Choice^®

Join UPS My Choice^® for free and you can manage all your inbound and outbound shipments from one dashboard. Get visibility and control, including status notifications and updates on shipments.

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No Need for Tracking Numbers.
On One Screen You Can:

View all details for your inbound and outbound shipments.
Get delivery updates via text and email.
Change the delivery date or location.
Tell the driver where to leave your package.
View the estimated time for delivery.
Follow shipments as they move toward their destinations.

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What is UPS My Choice?

Sign up for free and enjoy these perks.

Get delivery alerts and estimated delivery times via text or email.
Change the delivery address or date.
Tell the driver where to leave the package: another address, with a neighbor, or to a UPS Access Point^® location.
View all of your inbound and outbound packages on one dashboard.

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FAQ

Can I choose the time of day I want my package delivered?

How can I see my past and incoming packages?

Can you hold my packages while I’m away?

Yes, if you’re a UPS My Choice member, UPS Access Point locations can hold your package for up to ten calendar days at no additional charge. Customer centers can hold your package for up to five business days.

If it’s more convenient, you can also leave your package with a neighbor or, in some instances, send to another address. All of these arrangements can be made from UPS My Choice delivery notifications or your Delivery Planner. Depending on final location, transportation fees may apply.