Insuring Better Shipping Experiences

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Protect your bottom line and leverage the highest rated shipping insurance with InsureShield^® protection.

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The InsureShield Difference

InsureShield shipping insurance helps businesses reduce risk, simplify claims and ship confidently.

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97%

Claims paid in 5 days or less

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62M

Packages insured*

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$132M

Claims paid out in 2025*

*Statistics on our website and in social media advertising are based on aggregated insurance product data collected by UPS Capital Insurance Agency, Inc. during the period of four consecutive fiscal quarters ending the prior calendar year. Individual results may vary.

How InsureShield Shipping Insurance Works

We know shipping, freight and supply chains. Rest easy knowing no matter how you ship, we’ve got you covered.

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Protect shipments with InsureShield shipping insuranceCoverage for loss, damage and theft across carriers
File shipping insurance claims onlineTrack and manage claims in one portal
Recover faster with coverage beyond carrier liabilityDesigned for businesses that ship at scale
Automate coverage using custom rules and integrationsDesigned to connect with your existing systems

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Shipping Protection That Builds Customer Trust

See how businesses use InsureShield shipping insurance to protect shipments, recover quickly from loss or damage and deliver better customer experiences that keep customers coming back.

Explore Customer Stories

Protecting Delicate Shipments for a Growing Online Business

Wigert’s Bonsai ships high-value, living trees nationwide and internationally. With InsureShield® shipping insurance they protect delicate shipments, automate coverage and deliver peace of mind to customers with every order.

Read the Wigert’s Bonsai Story

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Shipping Perishables Without Compromising the Customer Experience

Proof ships alcohol-infused ice cream directly to customers nationwide. InsureShield® shipping insurance helps them protect frozen shipments, recover from melt or delays and keep customers happy even when the unexpected happens.

Read the Proof Customer Story

FAQs

What is InsureShield® shipping insurance?

InsureShield shipping insurance is protection for your in-transit goods offered through UPS Capital Insurance Agency, Inc. Policies can be created based on your business needs and can include protection for all or part of your supply chain. It just depends on your needs and unique level of risk.

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How does the claims process work?

We typically pay claims within a matter of days assuming all required documents and photos have been provided to support your claim. Learn more about our claims process. If additional information is needed to review your claim further, the adjuster will notify you in writing.

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How do I know my shipments are covered?

Each policy and application of protection is different. A great place to start is reviewing your policy. You can access your policy 24/7 through the online portal or reach out to a member of our team to walk you through your policy one-on-one.

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What types of coverage are included in your policies?

Coverage for loss, damage and porch piracy is included. You may also benefit from other items including concealed damage up to 90 days, expedited reshipment for replacement goods and more.

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