UPS My Choice® for Business
Supercharge your business shipping with total visibility and control when you enroll UPS My Choice® for Business.
What is UPS My Choice for Business?
UPS My Choice® for Business is a web-based tool that gives you clear, easy-to-use visibility into your UPS shipments—both incoming and outgoing.
- View all your business's inbound and outbound UPS shipments.
- Get detailed visibility into UPS shipments billed to your UPS account by a third party.
- Change delivery destinations and dates.
- Get custom delivery notifications and manage alerts from anywhere.
- Customize what applications your employees can access with admin privileges.
- Manage returns and claims.
FAQ
You can file a claim on a package if it has not been delivered 24 hours after the expected delivery date and time. Before filing a claim, the customer should check all locations where the package could be placed and anyone who might have retrieved the package. If the customer is still unable to locate the package, the sender or the intended receiver can initiate a claim. For damaged packages, shippers or receivers can initiate a claim, although UPS encourages the shipper to report package problems.