Using a Thermal Printer for UPS Shipping

You can use several makes and models of thermal printers to conveniently print shipping labels on your own time.

Compatible Thermal Printer Models

Inkjet and laser printers are also able to print labels.

Supported Printers

^{*Compatible with Mac OS for UPS.com shipping.}
^{**UPS Premier service supported printers.}
^{***These printer models are no longer recommended for use with WorldShip. If you're experiencing difficulty printing, contact WorldShip Technical Support.}

UPS.com, CampusShip and WorldShip Supported Printers
Additional WorldShip Supported Printers

Bixolon SRP 770III*
Zebra ZM400***

Eltron 2442
Zebra Z4M***

Eltron 2543
OKI Data LE810

Eltron 2844
Star TSP800L

OKI Data LD620
UPS Thermal 2844***

Zebra S4M
UPS Thermal 2543***

Zebra ZP450*
UPS Thermal 2442***

Zebra ZT230
UPS Thermal 2348***

Zebra ZT410

Honeywell Intermec Thermal Printer PM43A**

Honeywell Direct Thermal LCD PC43 (Nickname Clam Shell Printer)**

WorldShip Help with Label Printers

The help documents below are available in English only.

Setting Up Your Thermal Printer

Before setting up your thermal printer, make sure your printer is supported for UPS shipping in the compatible printers list above.

For Chrome, Safari, Edge and other supported browsers:

Install the UPS thermal printer driver from the list of drivers below or from the manufacturer's website.
Install the UPS Thermal Printing app.
Install your thermal printer.
When printing a label, select your printer and ensure pop-ups are not blocked.

Thermal Printer Driver Installation Guides

The following guides will give you a step-by-step breakdown of how to install your UPS thermal printer driver.

https://delivery-p55671-e392469.adobeaemcloud.com/adobe/assets/urn:aaid:aem:44b0511b-1d55-4185-aa0e-2e965705bd6b

Windows OS Installation

Open Guide

https://delivery-p55671-e392469.adobeaemcloud.com/adobe/assets/urn:aaid:aem:7e59e8f5-aa16-4601-ba29-dbf9bf352348

Mac OS Installation

Open Guide

Download Your UPS Thermal Printer Driver

Download Tool

File Name
Size
Download

Zebra
11.3 MB
Download

Bixolon for Windows
8 MB
Download

Bixolon for Mac
3.6 MB
Download

FAQ

No Label Pop-up Window Appears on UPS.com

If no label popup window appears, make sure pop-ups from UPS.com are allowed by your browser.
You need the most recent version of Java to print on UPS.com. To install or update Java, go to www.java.com.
If you have the correct version of Java, clear your browser’s temporary Internet files and try again.
Other suggested settings:
- Digital signature: Click 'Always Trust Content from this Publisher'
- Security: Click Enable, then Run
If you continue to experience problems, please visit the UPS Support Page to find technical support resources.

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