UPS Shipping Zones and Rates
Find what you need to ship your parcels – from services and rates to packaging and payment. Also, learn about value-added services that are available and additional charges that may apply to your shipment.
Finding Surcharges
Extended Area Surcharge
Providing service to and from less populated or accessible domestic and international areas carries higher operating costs. The extended and remote area surcharges are assessed to more accurately reflect the cost of providing service to these areas.
Fuel Surcharge
Applies to transportation charges for select UPS services and accessorial charges.
Surge Fees
Surge fees may be implemented based on regular assessments of shipping volume, available capacity and other considerations at UPS’ discretion.
Recent Rate Changes
UPS new published rates will take effect from June 1, 2025.
Latest changes to the 2025 UPS® Rate and Service Guide include:
- Update of billable weight, description and steps under Determine the Weight and Size section.
- Addition of Unlawful Drug Fee under Other Additional Charges section.
- Removal of Shipping Charge Correction Audit Fee under Other Additional Charges section.
- Removal of Shipping Charge Correction Audit Fee under Terms & Conditions of Service section.
- Update to Customer Service contact details under Other Additional Charges section.
- Update of Commodities Handled and Restrictions on Service section under Terms & Conditions of Service section.
- Update to Customer Service hotline.
More information can be found in the updated UPS Rate and Service Guide, which will be available for download on this page from June 1, 2025.
The preview of the updated UPS Rate and Service Guide is now available here
With reference to section 5.5a of the Customs Administration Order (CAO) 02-2024 recently released by the Philippines Bureau of Customs effective June 10, 2024, shipments imported into Philippines with a value of less than PHP 25,000 will be subject to an Import Processing Charge amounting to a net rate of PHP 380.
The abovementioned charge is imposed by the Philippines Bureau of Customs which will be passed on to de minimis import shipments and reflected on the billing invoice as ‘Other Government Fees’.
This is to inform you that, to administer CAO 02-2024, a new UPS ‘De Minimis Processing Fee’ of PHP 120 will be implemented for all de minimis import shipments, effective December 22, 2024. This fee is inclusive of 12% value-added tax (VAT) and reflected on the billing invoice as ‘Other Fees’.
Here is an overview of the applicable charges on de minimis import shipments related to the CAO 02-2024:
Applicable Charge - Import Processing Charge (Imposed by Philippines Bureau of Customs)
Amount - PHP 380
Applicable Charge - De Minimis Processing Fee* (Imposed by UPS)
Amount - PHP 120
Total Charge - PHP 500
*this fee is inclusive of value added tax (VAT) and reflected on the billing invoice as "Other Fees".
Please be advised that you will receive an SMS and/or email notification from UPS before your shipment arrives. Please settle the payment using either of the link provided in email or SMS to proceed with delivery. Payment options include debit/credit card, PayPal, bank transfer, InstaPay, etc.
Should you have any questions on the above, please do not hesitate to reach out to our UPS Border Clearance Trusted Advisers at bcspph@ups.com. Alternatively, you may also contact our customer service representative hotline at 1800-10-7425-877 or via email at custsvcphen@ups.com.
In view of the new Customs Administration Order (CAO) 02-2024 released by the Phillipines Bureau of Customs, effective immediately, UPS will implement appropriate modifications on both importer and exporter local charges transactions.
For more information about these new regulations, you may refer to the Bureau of Customs' (BOC) Customs Administrative Order (CAO) 02 2024.
Should you have any questions on the above, please do not hesitate to reach out to our UPS Border Clearance Trusted Adviser at bscpph@ups.com. Alternatively, you may also contact our Customer Service Center hotline at 1800-10-7425-877 or via email at custsvcphen@ups.com.