Laboratory Logistics

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For critical diagnostics tests, an optimized lab logistics logistics plan is key to delivering viable specimens and timely results and care to patients looking for answers. As a leading specimen transport carrier, we can help you make this complex many-to-one reverse-logistics model work seamlessly.

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Lab logistics solutions that provide faster labs and happier patients

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  • Lab Kit Building Services

    Make testing easier for clinicians and patients. We help organise and package your specimen collection components, inserts and compliant return labels.

  • Accelerated Turnaround Time

    With late pick-ups to early morning delivery options, we help you provide faster results and a better patient experience.

  • Specimen Stability

    We offer highly visible thermal packaging with near real-time digital monitoring for a range of time and temperature requirements.

  • Specimen Visibility Platform

    We have built a unique platform that can keep you connected to your clinics by giving you proactive alerts and visibility to diagnostic samples and the clinics they are linked to.

  • Advanced Contingency Planning

    Our team can monitor collection execution and lab shipment progress and will intervene with a configurable recovery protocol if any issues arise.

  • Clinical Onboarding Tools

    Need help switching carriers? We will support your salesforce, supply chain team, and clinicians as you transition over.

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UPS Healthcare™ Labport Enhances Diagnostic Turnaround

State-of-the-art facility near UPS Worldport® redefines healthcare logistics for faster results.

Revolutionise the way lab diagnostics support patient care with UPS Healthcare Labport’s cutting-edge solutions. The Labport facility is currently only available in the United States, laying the foundation for future expansion.

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  • Tailored Logistics Protocols

    Improve turnaround times with inbound deliveries as early as 1 a.m. and outbound pickups as late as 8 p.m.

  • End-of-Runway Advantage

    Leverage proximity to our global air network for overnight specimen handling.

  • State-of-the-Art Facility

    Over 100,000 sq. ft. of BSL-2 laboratory space with 24/7 security, environmental controls, and bulk storage.

Contact Us Today!

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Reliable Specimen Management with UPS® Pickup Point

Enhance Your Central Lab's Efficiency and Connectivity to Clinical Sites

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  • Consistent Location

    Specimens are left at a secure, designated area within your clinical site, providing clarity and reliability.

  • Real-Time Visibility

    Immediate updates on shipment status when a parcel is scanned at collection.

  • Reliable Collections

    Regularly timed or on-demand collections with barcode scans to alert labs about incoming samples.

Let’s Talk

How it Works

Service available in select countries. Connect with our logistics experts to learn more.

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Lab Logistics: It is not a sample. It is a somebody.

Explore growing trends in lab logistics.

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4 keys to safe and speedy specimen shipping

Tips for improving turnaround times.

Read More

Frequently Asked Questions

How can I optimise my lab diagnostics supply chain?

We can help you improve lab operating efficiency through more efficient shipping and logistics such as:

  • UPS® Pickup Point platform: Provides collection control with enhanced visibility to the central lab. Placard is scanned when parcels are picked up, initiating alerts and notifications for both scheduled and on-demand collections.
  • Improved turnaround time (TAT): Early specimen shipment collections, same-day delivery and late pickup/early delivery help ensure that specimens are delivered as quickly as possible.
  • Quantum View Manage® technology: View a dashboard with end-to-end tracking capabilities of all UPS ® Collection Point locations and outbound/inbound parcels.
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How can you support temperature control and specimen viability for lab diagnostic shipments?

We offer highly visible packaging with near real-time digital monitoring. This high-visibility, durable packaging helps protect specimens in transit.

  • UPS Laboratory Paks: Leak resistant packaging designed with tough material, a tight seal and an absorbent pad that can hold up to 350 ml of liquid.
  • UPS Laboratory Boxes: Easy-to-assemble boxes available in three distinct sizes so you can find the right fit to help protect your specimens in transit.
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What specialised solutions do you have available to support lab logistics and mitigate risk?

We offer unique advantages that help labs do more for patients:

  • UPS Healthcare Labport facility: Leverage our end-of-runway BSL2 lab space in Louisville, Kentucky to speed up turnaround times.
  • Lab kit building services: Available to organise and package specimen collection components, inserts and compliant return labels.
  • Advanced contingency planning: Monitor collection execution and lab shipment progress with a recovery protocol.
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What capabilities are available to enhance the onboarding process and customer experience for healthcare providers and labs?
Our UPS Lab Implementation and Execution team provides expert onboarding support. You can directly reach our team through our dedicated lab support line at 1-844-4UPS-LAB.
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Tell us about your unique business needs and discover potential solutions you did not even know existed.

Don't hesitate, reach out today - no obligations, just possibilities.

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