Tracking Support
Get helpful information on your parcel’s whereabouts, options for changing your delivery, filing a claim and more.
Where’s My Parcel?
We have answers for all your questions. Let’s tick off all the boxes to find out where your shipment is.
FAQ
Tracking your parcel on UPS.com will give you the most up-to-date information about the status of your shipment. Check back periodically for shipment progress updates.
Parcels are generally delivered at any time on Monday to Friday between 9 a.m. and 6 p.m. to residences, and to business addresses during their normal business hours.
UPS express shipments have guaranteed delivery times that vary by service.
Generally, our drivers can deliver as late as 6 p.m. During the festive season, our drivers may deliver even later.
If we are unable to deliver a parcel that shows a status of ‘out for delivery’, we’ll try another delivery on the next business day.