Overview

Our global freight forwarding services provide reliable solutions for healthcare shipments, including temperature-sensitive needs. With air and ocean freight, cold chain services, and customs brokerage, we ensure compliance with the highest standards, meeting the unique demands of the healthcare industry.

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<div class="table-container"><div class="table-border"><div class="table-content"><img class="table-image" src="https://delivery-p55671-e392469.adobeaemcloud.com/adobe/assets/urn:aaid:aem:cc5e85f7-4256-4ecc-b4b0-6365b3b3e50c" alt="A blue shield with a check mark"><p class="table-header">97.3%*</p><p class="table-center">On-Time Delivery for Cold Chain Freight</p></div><div class="table-content"><img class="table-image" src="https://delivery-p55671-e392469.adobeaemcloud.com/adobe/assets/urn:aaid:aem:3d68a5ee-c55f-4a46-9426-ef4379ecf64f" alt="a plane flying over the Earth"><p class="table-header">220+</p><p class="table-center">Countries and Territories Operated In</p></div><div class="table-content"><img class="table-image" src="https://delivery-p55671-e392469.adobeaemcloud.com/adobe/assets/urn:aaid:aem:f1ea745c-5d76-4b03-9cea-48e795e16920" alt="A box with a snowflake on top"><p class="table-header">99.6%*</p><p class="table-center">Temperature Excursion-Free Rate on Cold Chain Shipments</p></div></div></div>
<div><p class="font-center"><sup>* UPS Shipment Data Systems measure historical performance results through March 2025. Results apply to – Cold Chain Freight Shipments</sup></p></div>

End-to-end global freight forwarding services

Let us manage your supply chain so you can focus on patient care.

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  • Tailored for Healthcare

    Our global 3PL network reliably delivers pharmaceuticals, biologics, diagnostics, and medical devices while prioritizing speed, security, and precision.

  • Carrier Partnerships

    We partner with top air and ocean freight carriers to provide reliable global transport. We optimize carrier selection, negotiate rates, and ensure smooth delivery for all your logistics needs.

  • Risk Management

    We conduct route risk assessments, monitor shipments in real time, and create contingency plans to safeguard your products at every step.

  • Regulatory Expertise

    Our logistics team ensures your healthcare shipments comply with global regulations. We navigate SOPs, infrastructure, and 220+ regulatory agencies with ease.

  • Cold Chain Services

    We deliver temperature-sensitive healthcare products safely using our IATA CEIV Pharma-certified cold chain logistics. We provide real-time monitoring and 24/7 intervention to ensure secure, compliant shipments.

  • Relentless Network Investment

    We constantly look to expand our capabilities by adding cross-docking facilities and achieving IATA CEIV Pharma station certifications worldwide to meet our customers' needs.

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<div class="table-header"><h2>Cold Chain Freight Service Levels</h2><p class="para-center"> Whether by ocean, air, or land, we provide reliable, efficient, and temperature-controlled shipping tailored to your needs. </p></div><table><thead><tr><th>Service</th><th>PLUS</th><th>STANDARD</th><th>DANGEROUS GOODS</th><th>SAVER</th></tr></thead><tbody><tr><td data-label="Service">Customer Priorities</td><td data-label="Plus">Tight temperature control (branded pharma)</td><td data-label="Standard"> Time in transit (healthcare general cargo) </td><td data-label="Dangerous Goods">Hazardous products</td><td data-label="Saver">Cost effective</td></tr><tr><td data-label="Service">Temperature Ranges</td><td data-label="Plus"><ul><li>Controlled Room Temperature: 15˚C to 25˚C</li><li>Cold Storage: 2 C to 8˚C</li><li>Frozen Storage: 15˚C to -20˚C</li><li>Ultra-Frozen Storage: -70 C to -80 C</li></ul></td><td data-label="Standard"><ul><li>Controlled Room Temperature: 15˚C to 25˚C</li><li>Cold Storage: 2˚C to 8˚C</li><li>Some Frozen Storage: -15˚C to -20˚C</li></ul></td><td data-label="Dangerous Goods">IATA Compliant</td><td data-label="Saver"><ul><li>Controlled Room Temperature: 15˚C to 25˚C</li><li>Cold Storage: 2˚C to 8˚C</li><li>Frozen Storage: -15˚C to -20˚C</li></ul></td></tr><tr><td data-label="Service">Monitoring</td><td data-label="Plus">24x7</td><td data-label="Standard">24x7</td><td data-label="Dangerous Goods">24x7</td><td data-label="Saver">24x7</td></tr><tr><td data-label="Service">Contingency Planning</td><td data-label="Plus">Comprehensive</td><td data-label="Standard">Options available</td><td data-label="Dangerous Goods">Options available</td><td data-label="Saver">Comprehensive</td></tr><tr><td data-label="Service">Transportation Mode</td><td data-label="Plus">Air Freight</td><td data-label="Standard">Air Freight</td><td data-label="Dangerous Goods">Air Freight</td><td data-label="Saver">Ocean Freight</td></tr></tbody></table>

Freight Forwarding Made Easy

The UPS® Forwarding Hub is your one-stop shop for air and ocean freight quoting, booking, tracking and support.

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  • Ship and Save

    Enjoy a one-time 20% discount on freight, fuel, and security for Air Freight General Cargo shipments with promo code TryUFH20.*

  • Quote and Book

    Get an air or ocean quote in as few as three clicks.

  • Track Your Shipments

    Keep your customers and vendors informed with tracking in one central dashboard.

  • Manage Your Supply Chain

    Get notified with proactive alerts and access our support team for any questions.

Get a Quote

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*For more information, please read our Terms & Conditions

Frequently Asked Questions

Why choose UPS Healthcare™ Cold Chain Air and Ocean Freight for your logistics needs?

Partnering with UPS Healthcare™ for cold chain air and ocean freight logistics delivers exceptional benefits, including:

  • Advanced thermal solutions to reduce product loss from temperature excursions
  • Reliable performance with state-of-the-art monitoring and intervention
  • Compliance support with international healthcare and pharmaceutical regulations
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What temperature ranges can UPS Healthcare™ Cold Chain Solutions support?

UPS Healthcare™ Cold Chain Solutions provide 24/7 thermal monitoring to meet a variety of temperature needs:

  • Controlled Room Temperature: 15˚C to 25˚C
  • Cold Storage: 2˚C to 8˚C
  • Frozen Storage: -15˚C to -20˚C
  • Ultra-Frozen Storage: -70˚C to -80˚C
  • Cryo: Up to -169˚C
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What transportation solutions does UPS Healthcare offer for freight forwarding?

UPS Healthcare's freight forwarding solutions are tailored to the needs of diverse industries, offering:

  • Reliable quality management for safe, timely delivery
  • Expertise in logistics planning for optimized performance
  • A global network to handle supply chain needs worldwide
  • Comprehensive risk management for secure operations
  • Specialized cold chain services for temperature-sensitive goods
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Do you provide regulatory support for freight forwarding?

Yes, UPS Healthcare offers robust regulatory support for global freight forwarding, including:

  • Over 19.2 million square feet (1.78+ million square meters) of licensed facilities worldwide, including cross-docking and IATA CEIV Pharma-certified sites
  • Experienced customs brokerage professionals for seamless clearance in 220+ countries and territories
  • A team of 11,000+ logistics experts ensuring compliance and efficiency
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What is IATA CEIV Pharma certification, and why is it important for cold chain logistics?
International Air Transport Association (IATA) CEIV Pharma (Center of Excellence for Independent Validators in Pharmaceutical Logistics) certification is a global standard for the air transport of pharmaceuticals, ensuring safety, compliance, and efficiency. With IATA CEIV Pharma-certified facilities, companies can guarantee that temperature-sensitive healthcare products are handled with the highest standards of care throughout their journey.
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What are cross-docking facilities, and how do they benefit freight forwarding?
Cross-docking facilities streamline the movement of goods from inbound to outbound transport with minimal storage time. This speeds up transit, reduces handling risks, and improves supply chain efficiency—essential for time-sensitive, temperature-controlled healthcare logistics.
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Why is UPS Healthcare™ the right choice for healthcare cold chain logistics?

UPS Healthcare™ combines advanced logistics technology, cold chain expertise, and a global network to ensure the safe and compliant transportation of healthcare products. From pharmaceutical cold storage to temperature-sensitive life sciences shipping, UPS Healthcare™ is your trusted partner in healthcare logistics.

Key Healthcare Cold Chain Logistics Solutions with UPS Healthcare

  • Cold chain air and ocean freight
  • IATA CEIV Pharma-certified facilities
  • Cross-docking for faster, efficient transit
  • 24/7 temperature-controlled monitoring
  • Expertise in regulatory compliance

Partner with UPS Healthcare to securely and reliably transport your temperature-sensitive healthcare products worldwide.

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