At Milk by Mom, the mission is simple: to empower mothers with the freedom and flexibility they need while breastfeeding, ensuring this essential resource remains accessible to every family. Through innovative freeze-drying technology, Milk by Mom empowers mothers to transform breast milk into powder form, so it lasts up to three years without compromising nutritional value.

Breastfeeding can be a challenge for many mothers, with barriers such as returning to work, health complications or difficulties with breastfeeding itself. According to the World Health Organisation (WHO), only about 41% of infants under six months are exclusively breastfed globally, despite recommendations for exclusive breastfeeding during this period. Milk by Mom’s freeze-dried breast milk offers a practical solution, helping mothers to continue providing essential nutrients to their babies even when direct breastfeeding is not possible.

For mothers, this offers peace of mind in knowing their children will always have nourishment, no matter how busy life gets. However, ensuring the integrity of such a vital product requires precision, expertise and cutting-edge logistics. That is where UPS Healthcare steps in.

The Challenge

Transporting breast milk presents unique challenges. The integrity of this perishable product depends on precise temperature control management every step of the way. For Milk by Mom, maintaining the nutritional quality and safety of the milk during transit was non-negotiable. They needed a logistics partner with expertise in healthcare cold chain management—someone who could ensure that every shipment arrived intact and on time. Without reliable cold chain solutions, the promise of providing flexible, safe and nutritious freeze-dried breast milk to families would falter.

The Solution

UPS Healthcare created a customised cold chain logistics solution to meet the unique needs of Milk by Mom. By leveraging UPS Healthcare's industry-leading expertise in cold chain management, Milk by Mom can provide fast and dependable deliveries, often within 24 hours. This collaboration guarantees that every shipment maintains a stable temperature, ensuring the quality and safety of breast milk are preserved.

Here is how it works:

• Collection and Transport: Moms receive a specially designed kit to pump and freeze their milk. UPS collects the frozen milk and uses Next Day Air service to maintain stable temperatures during transit.

• Processing: Milk by Mom uses advanced freeze-drying methods to prepare pre-portioned packets of breast milk, enabling convenient storage for up to three years.

• Return Delivery: The freeze-dried milk is shipped back to families via UPS Ground – securely and swiftly – often within just 24 hours.

Throughout the process, UPS Healthcare ensures the milk is handled with impeccable care, using advanced cold chain capabilities to maintain the milk’s safety and nutritional integrity.

The Results

Moms and families can now access breast milk as conveniently as baby formula, thanks to UPS Healthcare’s collaboration with Milk by Mom. This partnership showcases the critical role of healthcare logistics in meeting both patient and business needs. What once seemed logistically daunting – transporting breast milk with precision and care – has become a seamless process, offering mothers flexibility while also supporting babies’ nutritional health.

Are you interested in streamlining your cold chain logistics processes like our customers? Learn how UPS Healthcare can help you achieve precision and reliability in your supply chain. Ask an expert today.

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