UPS HealthTech™, a new offering facilitated through UPS Healthcare^®, revolutionises high-tech medical equipment management and transportation with an end-to-end complex logistic service.

This service is so important because transporting these high-tech and often expensive medical devices poses significant challenges, including specialised transportation requirements and in-house delivery needs. Additionally, there is a risk of damage from accidents, improper packing, temperature fluctuations and mishandling. UPS HealthTech’s streamlined solution is a game-changer, eliminating the need to hire multiple vendors across a multi-national landscape and providing high quality throughout the entire journey.

The specialised logistics solutions emerged after one of the world's largest logistics companies¹, United Parcel Service (UPS), bought Euro-based Bomi Group, a multi-national healthcare logistics company, under its familiar shield logo.

Key features

• White Gloves Service: We offer a specialised fleet with a technically trained crew to safeguard valuable medical equipment at every step. From meticulous scheduling to technical pre-visits and secure delivery, this service offers high quality and security.
• Specialised Warehousing: Our advanced customised warehousing facilities go beyond conventional storage. With on-site technical support services, including decontamination, inspection, preventive maintenance and repair, we provide comprehensive care for all your equipment.
• Dedicated Customer Service: Control towers with a dedicated multilingual customer service team available 24/7. The Order Management System (OMS) provides full visibility for bookings, current inventory, and monitoring of all shipments and returns on one platform.
• Global Compliance: Quality is in the DNA of UPS HealthTech service. We hold global quality management certifications like ISO 9001 and ISO 13485. Our fully trained technical staff, along with Pan-European Medical Device Regulatory compliance provides customers with high quality standards of service.

The industry's perspective

Patients depend on treatments using medical imaging devices, in vitro diagnostic and lab devices, dialysis machines and more.

To transport this high-tech equipment, healthcare organisations and manufacturers look to logistics partners with expertise in healthcare supply chains. These partners need specialised global capabilities to responsibly store, distribute and transport the valuable equipment that saves lives.

End-to-end excellence

Alen Voskericyan, UPS Healthcare Director of East Europe and Lead of UPS HealthTech, plays a crucial role in supervising and overseeing a team of skilled technicians to ensure the highest standards are met.

‘I take pride in leading my team because it is not just a solution. UPS HealthTech service showcases our commitment to excellence, offering healthcare providers and manufactures a streamlined and dependable service, ultimately contributing to the well-being of patients across Europe’, said Alen.

So, why should you partner with us?

As a leading global healthcare logistics company², we are experienced in healthcare supply chains and have global specialised capabilities to help you store, distribute and transport critical healthcare products with quality and end-to-end visibility.

And we are just getting started.

UPS HealthTech is emerging into facilities across Europe, most notably Denmark, Norway, Portugal and more!

‘As we advance and expand the UPS HealthTech™ service capabilities into the future, our dedication to transforming healthcare logistics stands firm. As a quality-focussed and patient driven company, this strategic expansion emphasises our pledge to revolutionise healthcare logistics’, said Felipe Morgulis, President of UPS Healthcare Logistics and Distribution EU and LATAM.

Care for the caretakers

The mission of professionals in healthcare is simple … and at the same time one of the most complex goals of humankind.

Keep people healthy.

UPS HealthTech™ service makes caring for the caretakers simple, high quality, and always dependable.

^1. Dowd Kevin, ‘The World’s Largest Transportation Companies 2022: UPS Passes FedEx for The Top Spot’, Forbes, 12 May 2022
^2.’UPS to Acquire Multinational Healthcare Logistics Provider Bomi Group’, Yahoo Finance, 8 August 2022

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