Contact Us
Online Support Resources
You’ve got questions, we’ve got answers.
Where’s My Parcel?
Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.
Need to File a Complaint?
You can email, call or message us on social to contact us about an issue you are facing.
Have a Lost or Damaged Package?
File a claim and provide the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.
Support When You Need It
Use the phone numbers below to access the help centre that best fits your need.
Contact Information
Local Company Registries
Trade Registry: Albertslund
Trade Registry Number: CVR 14553800
VAT Number: DK 14553800
Need Additional Help?
You can email customer support as well. Please note: it may take several days before we're able to respond to your request.