Pharma Logistics Solutions
When a patient is at the end of your supply chain, a lot is at stake. We're focused on pharmaceutical logistics solutions that help you get life-saving products to the people who need them quickly and safely, and with complete visibility and quality assurance along the way.
Distribute Critical Pharmaceuticals Globally with Tailored Logistics Solutions
Global Reach
Global Reach
Scale your business and strategically position your pharmaceutical distribution operations closer to customers around the world with the power of the world's largest integrated global healthcare logistics network behind you.
- More than 2,000 daily flights to 220 countries/territories
- cGDP and cGMP compliant facilities
- More than 17.2 million square feet (1.5+ million square meters) of healthcare licensed space
- More than 22 global healthcare facilities
- More than 11,000 global healthcare logistics professionals
- More than 300 quality assurance professionals
Download the Global Healthcare Logistics Sales Sheet
Direct-to-Patient Solutions
Direct-to-Patient Solutions
Get critical specialty pharmaceuticals to your patients' homes when they need them with fulfillment services that cover all the bases. We can help you give your customers the shipping speed, visibility, and control they demand.
- Outsource your fulfillment
- Ensure delivery of a viable pharmaceuticals with cold chain logistics
- Offer early morning and 7-day a week delivery options
- Provide delivery tracking and management tools
- Give your patients flexible local pick-up/drop-off location options
- Bring therapy delivery right into your patients' homes
- Create an easy and efficient return process
- Ensure security with narcotics (CIV to CII) cage and vaults
- Expedite fulfillment with end-of-runway pharmacies in the UK and US
Tracking Innovation
Tracking Innovation
When pharmaceutical deliveries are time and temperature critical, every second counts. Our next-generation sensor technologies can give real-time shipment visibility and a priority path through the network.
- Secure digital end-to-end visibility solutions
- Single-use chemical temperature indicators
- Real-time digital temperature data loggers
- GPS and RFID tracking (location within 2 meters)
- Proactive alerts for staff and patients
- Advanced sensor-based intervention and recovery
- Delivery verification with signatures saved for up to seven years
Learn more about UPS® Premier
Reverse Logistics
Reverse Logistics
Making it easier for patients to send pharmaceuticals back is just as important as getting them there. We help you customize a secure, compliance-friendly reverse logistics flow to increase supply chain sustainability, manage costs, and improve customer loyalty.
- Robust reverse logistics capability
- Proactive product recall planning
- Easy customer return and replacement solutions
- Enhanced visibility across transportation modes
- Global pharmaceutical return compliance management
Direct to Pharmacy Shipping
Direct to Pharmacy Shipping
We can handle deliveries that must be signed for by the pharmacist-in-charge.
- Delivery direct to the retail pharmacies, instead of the receiving dock
- Delivery alert with customized instructions
- Improve pharmacy inventory receipt by a minimum of one day
- Reduce time spent on delivery confirmation requests
Order to Cash Solutions
Order to Cash Solutions
Provide world-class customer service while streamlining your cash flow, managing costs, and setting your business up to scale. We can manage your entire pharma supply chain from order to payment so you can focus on improving lives.
- Full call center outsourcing
- Pricing and promotions
- Order processing and invoicing
- Accounts receivable/payable
- Customer service and dispute resolution
- Return authorizations
- Credits/debits processing
- Reporting and metrics
- Talk to an expert to learn about availability in your region
Download the Order to Cash Overview
Frequently Asked Questions
From cost management to product protection, we can help pharmacies and pharmaceutical manufacturers deliver their products around the world by:
- Making outbound shipping more efficient
- Increasing visibility
- Enhancing the patient experience
- Simplifying international expansion
- Protecting your products and potentially mitigating risk
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Learn more about how UPS Healthcare optimizes pharma supply chains.
Our UPS Order to Cash solution is ideal for supporting end-to-end operations for manufacturers and suppliers of pharmaceuticals through:
- Reliable, proven expertise
- Improved customer and financial services
- Shared network, shared costs, better flexibility
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Yes. Our UPS® Premier service offers advanced sensor technology that ensures priority handling in our network with near white glove service with enhanced visibility and control along the way.
For seamless shipment management, you can access real-time tracking tools by clicking here. This tool provides comprehensive insights, allowing you to oversee your shipments with precision and ease.
Should you require further assistance or have specific inquiries, please don't hesitate to contact our experts. We are here to ensure your logistics needs are expertly managed.
To manage your shipment, click here.