Pharma Logistics Solutions
When a patient is at the end of your supply chain, a lot is at stake. We are focused on pharmaceutical logistics solutions that help you get life-saving products to the people who need them quickly and safely, and with complete visibility and quality assurance along the way.
Global Reach
Global Reach
Scale your business and strategically position your pharma distribution operations closer to customers around the world with the power of the world's largest integrated global healthcare logistics network behind you.
- More than 2,000 daily flights to 220 countries/territories
- cGDP and cGMP Compliant facilities
- More than 17.2 million square feet (more than 1.5million square metres) of healthcare licensed space
- More than 22 Global healthcare facilities
- More than 11,000 global healthcare logistics professionals
- More than 300 quality assurance professionals
Download the Global Healthcare Logistics Sales Sheet
Direct-to-Patient Pharma Solutions
Direct-to-Patient Pharma Solutions
Get critical specialty pharmaceuticals to your patients' homes when they need them with services that cover all the bases. We can help you give your customers the speed, visibility, and control they demand.
- Outsource your fulfilment
- Ensure delivery of a viable product with cold chain logistics
- Offer early morning and 7-day a week delivery options
- Provide delivery tracking and management tools
- Give your patients flexible local pick-up/drop-off location options
- Bring therapy delivery right into your patients' homes
- Create an easy and efficient return process
- Ensure security with narcotics (CIV to CII) cages and vaults
- Expedite fulfilment with end-of-runway pharmacies in the UK and US
Tracking Innovation
Tracking Innovation
When pharmaceutical deliveries are time and temperature critical, every second counts. Our next-generation sensor technologies can give real-time shipment visibility and a priority path through the network.
- Secure digital end-to-end visibility solutions
- Single-use chemical temperature indicators
- Real-time digital temperature data loggers
- GPS and RFID tracking (location within 2 meters)
- Proactive alerts for staff and patients
- Advanced sensor-based intervention and recovery
- Delivery verification with signatures saved for up to seven years
Learn more about UPS® Premier
Pharmaceutical Return Services
Pharmaceutical Return Services
Making it easier for patients to send something back is just as important as getting it there. We help you customize a secure, compliance-friendly reverse logistics flow to increase pharma supply chain sustainability, manage costs, and improve customer loyalty.
- Robust reverse logistics capability
- Proactive product recall planning
- Easy customer return and replacement solutions
- Enhanced visibility across transport modes
- Global pharmaceutical return compliance management
Direct to Pharmacy Solutions
Direct to Pharmacy Solutions
We can handle deliveries that must be signed for by the pharmacist-in-charge.
- Delivery directly to the retail pharmacies, instead of the receiving dock
- Delivery alert with customised instructions
- Improve pharmacy inventory receipt by a minimum of one day
- Reduce time spent on delivery confirmation requests
Order to Cash Solutions
Order to Cash Solutions
Provide world-class customer service while streamlining your cash flow, managing costs, and scaling your business. We can manage your entire pharmaceutical supply chain from order to payment so you can focus on improving lives.
- Full call centre outsourcing
- Pricing and promotions
- Order processing and invoicing
- Accounts receivable/payable
- Customer service and dispute resolution
- Return authorisations
- Credits/debits processing
- Reporting and metrics
- Talk to an expert to learn about availability in your region
Download the Order to Cash Overview
Frequently Asked Questions
From cost management to product protection, we can help pharmacies and pharmaceutical manufacturers deliver their products around the world by:
- Making outbound shipping more efficient
- Increasing visibility
- Enhancing the patient experience
- Simplifying international expansion
- Protecting your products and potentially mitigating risk
Our UPS Order to Cash solution is ideal for supporting end-to-end operations for manufacturers and suppliers of pharmaceutical through:
- Reliable, proven expertise
- Improved customer and financial services
- Shared network, shared costs, better flexibility
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Yes. Our UPS® Premier service offers advanced sensor technology that ensures a priority handling our network with near white glove service with enhanced visibility and control along the way.
Our distribution system is based on thirteen transshipment stations located across Poland and three consignment warehouses – in Bielany Wrocławskie, in Łódź and in Błonie near Warsaw. Additionally, we leverage over 140 specialist vehicles, fitted with temperature control technology, to ensure proper transport conditions.
All operations align with legal regulations, and we apply internal procedures that are consistent with Transportation Law, Pharmaceutical Law and Good Distribution Practice.
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